Last updated: June 2026 — James Wilson, Carerawards

Contact Us

Welcome to Carerawards! We'd love to hear from you. Whether you have questions about our Neosurf casino reviews, want to share feedback, or are interested in working with us, please don't hesitate to get in touch. James Wilson, the founder and author behind Carerawards, personally reads all reader inquiries and takes your input seriously.

Get In Touch

The best way to reach us is via email:

[email protected]

We aim to respond to all inquiries within 2-3 business days. Please allow extra time during busy periods or Australian public holidays.

Why Are You Contacting Us?

Editorial Inquiries & General Questions

Have questions about our casino reviews, Neosurf payment methods, or Australian gambling operators? Want to know more about how we test and rate online casinos? Send us an email and we'll be happy to help clarify any information on our site.

Corrections & Feedback

We strive for accuracy in all our reviews and guides. If you've spotted an error, outdated information, or have constructive feedback about our content, please let us know. James personally reviews all corrections to ensure our reviews remain current and reliable for Australian players.

Partnerships & Advertising Inquiries

Interested in advertising with Carerawards or discussing partnership opportunities? We welcome relevant business proposals from casino operators, payment providers, and complementary gambling services. Please email us with details about your inquiry.

Important: Dispute Resolution

While we're here to help with questions about our reviews and content, we cannot assist with casino account issues, payment disputes, or withdrawal problems. If you're experiencing difficulties with a casino operator or payment service, please contact:

These organisations are best equipped to resolve account and payout disputes.

Privacy & Response Times

All inquiries are treated with confidentiality. We typically respond within 2-3 business days, though complex requests may take longer. Thank you for being part of the Carerawards community!